Privacy Policy

Introduction

The Privacy Policy exists to inform users about their data rights and how the platform, Rockwin Casino, handles personal information. This policy explains how user data is collected, used, stored, and protected.

Purpose of the Privacy Policy

This Privacy Policy aims to clearly communicate our practices regarding user data, ensuring transparency and compliance with applicable laws.

Scope of Application

This Privacy Policy applies to all users who access or use Rockwin Casino's services. By using our platform, you implicitly agree to be bound by this policy. It is essential that you read and understand how we collect, store, and protect your personal information.

Consent Clause

By accessing and using the site and services provided by Rockwin Casino, you consent to the practices described in this Privacy Policy. This includes our collection, storage, and use of your data as outlined below.

Data We Collect

• Personal Information:
  • Name
  • Email address
  • Date of birth
  • Address
  • Other relevant personal details
• Account Info:
  • Username
  • Password
  • Payment details (where applicable)
• Technical Data:
  • Device information
  • IP address
  • Browser type and version
  • Cookies (for more information, see our "Cookies and Tracking" section)
• Usage Data:
  • Site activity (e.g., login logs)
  • Game interactions

How We Use Your Data

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Monitoring bonus eligibility and responsible gambling practices
• Improving our site and personalizing your user experience
• Fulfilling legal and regulatory obligations

Cookies and Tracking

Cookies are small text files stored on your device to enhance functionality, personalize content, or analyze usage patterns.

• Essential cookies: maintaining login sessions and basic functionality
• Analytics cookies: improving user experience
• Marketing cookies: tailoring advertisements

Users can manage their cookie preferences through browser settings or by contacting our support team at [email protected].

Legal Basis for Processing

• Contractual necessity: managing accounts, processing transactions, and providing services
• Legal obligations: compliance with anti-money laundering regulations, gaming laws, and other legislation
• Legitimate interests: improving our platform, enhancing user experience, and marketing services
• User consent: explicit or implied consent through registration, login, or other interactions

Data Sharing and Disclosure

• Payment processors for transaction processing
• Gaming providers to deliver games and content
• Other partners for promotional activities

We do not sell personal data. Disclosure may occur where legally required (e.g., court orders or regulatory demands).

Data Storage and Retention

• For the duration of your account activity
• Until you request deletion or withdrawal of consent
• As required by law or regulations

Security Measures

• SSL encryption for secure communication
• Access controls and authentication processes
• Regular monitoring for unauthorized access

Your Rights

• Request access to your data
• Update or correct inaccuracies in your data
• Delete your account and associated data (subject to legal requirements)
• Withdraw consent or object to processing

Contact our support team at [email protected] to exercise these rights.

International Data Transfers

We may transfer personal data outside the user's country or the EEA for legitimate business purposes. In such cases, we implement Standard Contractual Clauses (SCCs) and other safeguards to protect your data.

Third-Party Services

External links or services have their own privacy policies, which are not our responsibility. We recommend reviewing those policies before using external services.

Policy Updates

We may update this Privacy Policy from time to time. Users will be notified via email or in-app notifications of any changes. Continued use of Rockwin Casino's platform implies acceptance of the updated policy.

If you have any questions or concerns about our Privacy Policy, please contact us at [email protected].